e-shopmaroc Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase through our website,www.e-shopmaroc.com (“Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we gather information about individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This collected information is referred to as “Device Information”.

We collect Device Information using the following technologies:

• "Log files" to monitor actions on the Site, including data such as your IP address, browser type, Internet service provider, referrer/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about your browsing behavior on the Site.

Furthermore, when you make a purchase or conduct a transaction on the Site, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers and secure payment details), email address, and phone number. This information is categorized as “Order Information”.

Use of Personal Information

We primarily use the Order Information we collect to fulfill orders placed through the Site. This includes processing payment information, arranging shipping, providing order confirmations and invoices, and contacting you regarding your order. We also use Order Information to:

• Contact you;
• Assess potential risks or instances of fraud; and
• Provide information or advertisements about our products or services based on your stated preferences.

Sharing Personal Information

We share your Personal Information with third parties to facilitate the functions described above. For instance, we use a service calledSMS LF to handle text messaging - you can review their privacy policy at[SMS LF Privacy Policy URL].

Furthermore, we employGoogle Analyticsto gain insights into how our customers interact with the Site. You can also opt out of Google Analytics tracking by visitinghttps://tools.google.com/dlpage/gaoptout.

In situations where required by law, regulation, or legal requests, we may share Personal Information. This includes responding to subpoenas, search warrants, or similar legal processes, as well as safeguarding our rights.

European Citizens' Rights

If you are a European citizen, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us using the following email address:info@e-shopmaroc.com.

Please note that if you are a European citizen, we process your information (e.g., when you place an order) to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the USA.

Data Retention

Unless otherwise requested, we retain Order Information for our records when you place an order through the Site.

Changes to the Privacy Policy

We may update this privacy policy from time to time, for example, to reflect changes in our practices or other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions or want to complain, please send an email toinfo@e-shopmaroc.com.

Text Marketing Terms and Conditions

We use a text messaging platform subject to the following terms and conditions. By choosing our text marketing and notices, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (including shopping cart reminders for your order) and text marketing offers. You agree that consent is not a condition for any purchase.

Your phone number, name and purchasing information will be shared with our SMS platform SMS LF, a European Union company with an office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. After sending text messages, your phone number will be forwarded to a text message operator to handle delivery.

If you wish to opt out of receiving text marketing messages and notifications, reply to any mobile message sent from us with STOP or use the unsubscribe link we provide you in any of our messages. You understand and agree that alternative opt-out methods, such as using alternative words or requests, will not be considered a reasonable means of opt-out. Message and data charges may apply.

For any questions, please write "HELP" to the number from which you received the messages. You can also contact us for more information. If you want to disable it, please follow the above procedures.